> ## Documentation Index
> Fetch the complete documentation index at: https://venator-06aff335.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Request Services

A centralized section for browsing available verification services and requesting access within the Venator platform.

The **Request Service** module allows clients to explore additional identity verification capabilities offered by the platform and submit access requests for services that are not yet enabled in their account.

Once a request is submitted, it is reviewed by the platform administration team. Approved services then become available in the **My Services** section for integration and usage.

The **Request Service module** can be accessed from the Client Portal sidebar under **Account → Request Service**.

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## **1. Request Service Interface**

The **Request Service interface** displays all available services that clients can request access to.

Services are presented as structured **service cards**, each containing key information about the service, its functionality, and access pricing.

The interface includes:

* Service listing cards
* Availability indicators
* Pricing information
* Request access actions

This layout allows users to easily browse and request new verification capabilities.

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## **2. Using the Request Service Module**

The **Request Service section** enables clients to discover available services and request access to integrate them into their account.

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### **Service Catalog**

The main view presents a catalog of available verification services.

Each service is displayed as an individual card containing:

* **Service Name** — Name of the verification capability
* **Service Category** — Type of identity verification service
* **Availability Badge** — Indicates that the service can be requested
* **Service Description** — Brief explanation of the service functionality
* **Access Pricing** — Cost per verification request

Example services displayed in the interface include:

* **Age Estimation** — Estimates a person's age from a facial image using AI-based analysis.
* **Document OCR** — Extracts structured information from identity documents.
* **ID Verification** — Validates identity documents and user identity data.
* **Proof of Address (POA)** — Verifies address information from utility bills, bank statements, or government letters.
* **Know Your Business (KYB)** — Verifies company registration details against official registries.
* **Face Match** — Compares two facial images and returns a biometric similarity score.

This catalog enables clients to discover new identity verification services available within the platform.

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### **Request Access**

Each service card includes a **Request Access** button.

Selecting this option allows clients to initiate a request for enabling that specific service in their account.

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### **Service Request Form**

When a user clicks **Request Access**, a request form is displayed.

This form allows clients to provide additional context for their service request.

The request form includes:

* **Additional Notes (Optional)** — A text field where users can provide extra details about their intended use case, integration plans, or business requirements.

Example notes may include:

* Intended application or integration scenario
* Expected transaction volume
* Compliance or regulatory requirements

Providing additional notes can help the platform team better understand the client's needs during the approval process.

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### **Submit Request**

After completing the request form, users can submit the service request by clicking **Submit Request**.

Once submitted:

* The request is sent to the platform administration team.
* The service request enters the **Pending** review state.
* Users can track the request status in the **My Services** section.

Approved services will become available for use and testing within the platform.

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## **3. Operational Use Cases**

The **Request Service module** is commonly used for:

* Discovering additional identity verification capabilities
* Requesting access to new services
* Providing integration details to the platform team
* Expanding verification workflows within the platform

This ensures that services are enabled only when requested and approved.

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## **4. Navigation**

The **Request Service section** is accessible from:

**Client Portal → Account → Request Service**

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## **5. Summary**

The **Request Service module** enables clients to explore and request access to additional identity verification services within the Venator platform.

By providing a structured service catalog, pricing visibility, and a simple request submission process, the module allows organizations to expand their verification capabilities while maintaining controlled service activation and administrative oversight.