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A guide to understanding the web-based interface for monitoring and managing client-level operations on the Venator platform. The Client Dashboard serves as the centralized control panel for clients to manage credentials, request services, and monitor account activity within their environment. It provides real-time visibility into service access, request status, performance metrics, and account updates relevant to the logged-in client.
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1. Dashboard UI

The Dashboard section provides a consolidated overview of account status, service access, performance insights, and quick operational tools tailored to the logged-in client.

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2. Using the Dashboard

The Client Dashboard functions as a service management and operational control layer for client users.

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Dashboard Header

The header section displays:
  • Dashboard title
  • Welcome message with client name (e.g., Welcome back, Core Venator!)
  • Short description guiding platform usage (Monitor your identity infrastructure performance and service health)
  • Time filter (e.g., All Time) for data range selection
  • Request Service button for quick access
  • Account balance and client profile indicator

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Monitor Account Overview

The top section provides key indicators, including:
  • Active Credentials — Total authorized services/credentials
  • Pending Requests — Requests awaiting administrator review
  • Notifications — Recent account updates
Additional performance metrics include:
  • Success Rate — Percentage of successful transactions
  • Avg Latency — Average response time
  • Total Transactions — Total processed requests
These metrics provide a quick snapshot of account status, performance, and activity.

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Monitor Analytics

The dashboard includes analytics panels for deeper insights:
  • Verification Trends — Daily transaction volume analysis (Live view)
  • API Reliability — Distribution of HTTP response statuses
Empty states are displayed when no data is available for the selected period.

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Perform Quick Actions

The Quick Actions panel provides shortcuts to commonly used features:
  • Request Service — Access and request new services
  • My Credentials — Manage API keys
  • Playground — Test APIs and integrations
  • My Services — View authorized services
  • Notifications — View account alerts
  • Settings — Manage profile and configuration
This improves efficiency by reducing navigation steps and enabling faster task execution.

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Track Service Requests

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Recent Service Requests

Displays the latest service access requests, including:
  • Service name (e.g., Government ID Verification, Age Estimation, Liveness Detection)
  • Request date
  • Status indicators (Pending, Approved)
Includes a View All option to access the complete request history.

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Monitor Notifications

The Notifications metric provides insight into:
  • Recent account updates
  • System alerts and important changes
This helps users stay informed about platform activity.

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Manage Credentials

Users can access credential management to:
  • View active API keys
  • Securely manage and organize credentials

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Test Integrations

The Playground enables:
  • API testing
  • Integration validation before production use

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Review Audit Logs

The Audit Logs section provides visibility into:
  • Account actions
  • System events
  • User activity
This helps maintain audit tracking and operational transparency.

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3. Navigating the Dashboard

Navigation is managed through the left-hand sidebar, providing access to all modules:

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Overview

  • Dashboard
  • Verifications
  • Playground

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Services

  • My Credentials
  • My Services

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Account

  • Billing
  • Request Service
  • Notifications
  • Audit Logs
  • Settings
The sidebar also includes a Log Out option for secure session termination.

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4. Summary

The Venator Client Dashboard is a centralized interface that allows clients to manage API credentials, request and track services, monitor account performance, and test integrations. It provides a clear overview of key metrics such as active credentials, pending requests, notifications, success rate, and latency, along with analytics and quick actions. With structured navigation and real-time insights, users can efficiently control and monitor their platform usage within a single unified interface.