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A guide to monitoring, reviewing, and managing all identity checks and verification results within the Venator platform. The Verification History section provides a centralized audit view of all executed identity verification sessions. It enables clients to track verification outcomes, monitor performance metrics, and review session-level activity across integrated services. The Verification History module can be accessed from the Client Portal sidebar under Verifications.

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1. Verification History Interface

The Verification History interface combines performance summary cards, filtering controls, and a session-based audit view in a structured layout.

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2. Using the Verification History Module

The Verification History section allows clients to review identity verification sessions and analyze overall system behavior.

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Summary Metrics Panel

The top section provides high-level performance indicators. For each account, clients can view:
  • Total Sessions — Total number of verification sessions executed
  • Pass Rate — Percentage of successful verifications
  • Avg Latency — Average system performance time (in milliseconds)
  • Failures — Number of declined or error states
These metrics provide immediate visibility into verification performance and system health.

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Filtering & Search Controls

The filtering system allows users to refine verification sessions based on specific criteria. Available filters include:
  • Search by ID — Locate a session using its identifier
  • Status
    • All
    • Success
    • Failure
  • Service Filter
    • All Services
    • (Specific services when available)
These controls enable focused analysis of verification activity.

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Sessions Panel

The Sessions panel displays available verification sessions.
  • Shows session count
  • Displays empty state (No Sessions Found) when no data exists
  • Allows selection of a session to view detailed audit information
This acts as the entry point for exploring verification records.

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Verification Detail View

The right-side panel displays details of the selected verification.
  • Default state: No verification selected
  • Instructional message prompts user to select a session
  • Displays complete audit trail once a session is selected
This ensures a clean and guided experience when navigating verification data.

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3. Operational Use Cases

The Verification History module is commonly used for:
  • Monitoring verification performance
  • Reviewing successful and failed sessions
  • Auditing verification activity
  • Identifying system performance trends
  • Investigating failed verifications
It provides a centralized audit layer for operational visibility.

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4. Navigation

The Verification History section is accessible from: Client Portal → Overview → Verifications

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5. Summary

The Verification History module acts as the audit and monitoring environment within the Venator platform. By combining performance metrics, filtering capabilities, and session-based views, it enables clients to track verification activity, analyze outcomes, and maintain visibility into system performance even when no data is present, through clear empty states and guided interactions.